Selected work
Case studies
Each written as context, role, and scope of responsibility — described factually rather than quantified.
GPON Infrastructure Procurement & Compliance Audit
Represented IT on the Bids and Awards Committee for a GPON infrastructure project within the Astoria group, and conducted the post-installation compliance audit.
Data-Centre Co-location & Business Continuity
Planned and executed a data-centre co-location initiative for the Astoria group following a serious water incident in the on-premises server room.
Multi-Site Infrastructure & IT Operations
Full-estate technology responsibility across the Astoria group — compute, storage, network and security, communications, surveillance and access, and business-critical applications.
Microsoft 365, SaaS & Education Support
Administered the Microsoft 365 tenant, SaaS applications, learning platforms, and websites for an education-facing operation, while supporting students and staff directly.
CRM & Business-Systems Work
CRM architecture, integrations, data migration, dashboards, and AI-assisted automation across CRM specialist and business-systems roles.