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Infrastructure & Technology Operations Leader

Michael Baguio

IT InfrastructureNetworksCloudService DeliveryBusiness SystemsAutomation

16+ years building and running the infrastructure businesses depend on — from multi-site networks and hyperconverged data centres to the cloud platforms, CRM systems, and automation layered on top.

16+

Years in technology

12

Years systems & network administration

Multi-site

Infrastructure & operations

CTO

Technology leadership mandate

Positioning

A technology leader whose career has progressed from network administration and IT operations into infrastructure leadership, enterprise systems, CRM architecture, automation, and technology strategy — across hospitality, leisure, education, outsourcing, and financial services.

The through-line is operational reliability: networks that stay up, systems that stay documented, procurement that gets verified, and business platforms that reflect how teams actually work.

Expertise

Three areas of depth

01

Infrastructure & Networks

The full technology estate — compute, storage, network and security, communications, and the applications the business runs on — kept standardised, observable, and recoverable.

  • HP, IBM, and Dell rack servers, NAS storage, and Nutanix hyperconverged infrastructure
  • Cisco, 3Com, and PLANET managed switching with Cyberoam firewall and VPNs
  • Nagios monitoring and Wireshark packet analysis
  • Telephony, CCTV, and biometric systems alongside backup and disaster recovery
02

IT Operations & Service Delivery

Running the function, not just the kit: support leadership, vendor and lifecycle management, procurement governance, documentation, audits, and continuous improvement.

  • IT supervision and support-team leadership
  • Vendor evaluation, purchasing, and provisioning
  • Technology lifecycle and licence management
  • Bids and Awards Committee representation
03

Business Systems & Automation

Where operations meet software: CRM architecture and administration, integrations, data migration, dashboards, and AI-assisted automation of manual work.

  • Zoho CRM / Zoho One, HubSpot, SugarCRM, Vtiger CRM
  • APIs, workflows, dashboards, data migration
  • Microsoft 365 tenant administration
  • Custom operational platforms and AI-assisted automation

Career

Sixteen years, one direction

Full experience
  1. August 2025 — PresentVisavis Financial LimitedIT Systems & Automation Specialist
  2. August 2023 — April 2025Booth & PartnersCRM Specialist
  3. June 2022 — June 2023EnvirotechIT Support General
  4. December 2016 — June 2022Astoria Vacation and Leisure Club, Inc.System Support Lead / IT Supervisor
  5. March 2013 — August 2016Astoria PlazaNetwork Administrator → IT Supervisor
  6. May 2009 — February 2013Gloria de Dapitan, Inc.Chief Technology Officer

Contact

Open to infrastructure and technology operations leadership roles

If you are hiring for IT infrastructure, technology operations, or business-systems leadership, the fastest route is a direct message.