Compute & Storage
- HP rack-mounted servers
- IBM rack-mounted servers
- Dell rack-mounted servers
- Server administration & maintenance
- NAS storage administration
- Nutanix hyperconverged infrastructure
- Virtualization
- Data-centre co-location
Capability
Expertise & credentials
Grouped by discipline, weighted toward infrastructure and operations, with business systems and development capability alongside.
Networks, Security & Continuity
- Cisco managed switching
- 3Com managed switching
- PLANET managed switching
- LAN / WAN operations
- Structured cabling & GPON
- Cyberoam firewall administration
- VPN
- Nagios monitoring
- Wireshark packet analysis
- Backup
- Disaster recovery
Unified Communications & Physical Systems
- NEC telephony
- Alcatel telephony
- Asterisk
- CCTV
- Biometric systems
Hotel & Business-Critical Systems
- Hotel Property Management System
- Hotel operations systems
- Accounting systems
- Purchasing
- Accounts payable
- Accounts receivable
- Cost control
- Point of sale
- Payroll systems
- Membership system
IT Operations & Governance
- IT supervision
- Support-team leadership
- Vendor evaluation & management
- Hardware & peripheral procurement
- SaaS subscription & software licence management
- Provisioning & lifecycle management
- Documentation & user training
- Audits & compliance verification
- Bids and Awards Committee representation
Business Systems, CRM & Automation
- CRM architecture
- Zoho CRM / Zoho One
- HubSpot
- SugarCRM
- Vtiger CRM
- Microsoft 365 administration
- SaaS administration
- Integrations & APIs
- Data migration
- Dashboards & reporting
- Workflow automation
- AI-assisted automation
- Custom operational platforms
- Microsoft Azure
- AWS
Certifications & training
Credentials
SugarCRM Architect
SugarCRM
CRM
SugarCRM Developer
SugarCRM
CRM
Python Essentials 1
Cisco / OpenEDG
Development
Python Essentials 2
Cisco / OpenEDG
Development
JavaScript Essentials
Cisco / OpenEDG
Development
Study & exposure
Areas of active study and working exposure rather than claimed professional ownership. Listed separately and deliberately.
- Cybersecurity
- Data science
- Data analytics
- Python
- JavaScript
- CRM architecture patterns
- Automation & AI tooling